Order Processing

We strive to process and dispatch orders within 1-3 business days following the order confirmation. Please note that orders are not shipped on weekends or public holidays.

Shipping Rates & Delivery Estimates

Shipping costs will be calculated and presented at the checkout stage. Delivery times may vary and occasional delays can occur.

Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a confirmation email including your tracking number(s).

Return Policy

For detailed information on returning your order, please refer to our Return Policy.

Customs, Duties, and Taxes

Our company is not liable for any customs fees, duties, or taxes applied to your order. All additional charges incurred during or after shipping are the customer's responsibility.

International Shipping Policy

We offer international shipping services. Please note that shipping rates and delivery times will vary based on the destination.

Damages

We are not responsible for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim. Be sure to retain all packaging materials and damaged items when filing a claim.

Important Reminder

Please verify your personal information before finalizing your order, as changes cannot be made afterward.

If you have any questions or require further assistance, please contact our customer service team.